Terms of Service

By accessing or using the Sites or Services, you acknowledge that you have read, understood, and agreed to be legally bound by and comply with these Terms of Use. If you do not or cannot agree with any part of these Terms of Use, you may not use the Sites or any Services provided on or through the Sites.

Introduction

Syndicate Ai LLC and its affiliates (collectively, "Fig Health", "we", "us", or "our") own and operate the websites located at startfig.com and affiliated mobile applications (the "Sites"). The Sites are intended to facilitate the provision of Services to registered users, including: providing health care and wellness information; pharmacy services; development and gathering of health care records; administrative support for scheduling and payments; and telecommunications support for direct access to healthcare providers.

Eligibility

In order to qualify to use the Services, the following must be true:

• You are age 18 or over.
• You are located in a state where we operate.
• You agree to be legally bound by and comply with these Terms of Use.

Special Consent to Telehealth Services

Telemedicine involves the delivery of healthcare services using electronic communications between a healthcare provider and a patient who are not in the same physical location. Please see our Consent to Telehealth for a description of the risks and benefits of telemedicine. The Consent to Telehealth is incorporated into these Terms of Use by reference.

Privacy Policy

Fig Health understands the importance of confidentiality and privacy regarding your health information. Please see our Privacy Policy for a description of how we may collect and use your personal information.

Your Relationship with Fig Health

Fig Health does not provide any medical services. Rather, Fig Health provides a technology platform for you to access healthcare providers and obtain access to additional information. The health and wellness resources made available through our Services are not a substitute for direct in-person healthcare services in all cases. You understand that by coordinating with a healthcare provider through the Services, you are not entering into a provider-patient relationship with Fig Health.

Communications by Text Message and Email

By opting-in to receive text (SMS) messages from Fig Health, you consent to receiving text messages regarding your Fig Health account and use of the Sites and Services. You can opt-out of any of Fig Health's SMS services at any time by texting "STOP" to the message received.

Registration and User Accounts

You are obligated to register with Fig Health in order to access the Services. You agree to provide information that is accurate, complete, and correct, and to accurately maintain and update any information about yourself. You agree to keep confidential your username and password and to exit from your account at the end of each session. You are responsible for all activities that occur under your account.

Access Rights and Prohibited Use

Subject to your compliance with these Terms of Use, we grant you a personal, limited, revocable, non-exclusive, and nontransferable right to access and use the Sites solely for your personal and non-commercial use. You agree that you will not: impersonate any person or entity; use the Sites to violate any law; reverse engineer any software or components of the Sites; distribute any virus or harmful code; or use the Sites for any commercial purposes.

Ownership of Site Content

Fig Health is the sole and exclusive owner of all right, title, and interest in and to the Sites and their content, features, and functionality, including all intellectual property rights. You are not permitted to reproduce, publish, distribute, modify, or create derivative works of any material on our Sites except as generally permitted through the Sites.

Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT USE OF THE SITES IS AT YOUR SOLE RISK. THE SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. FIG HEALTH AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Limitation of Liability

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL FIG HEALTH, ITS RELATED PERSONS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS OR USE OF THE SITES OR SERVICES.

Indemnification

You agree to indemnify, defend, and hold harmless Fig Health, its affiliates, subsidiaries, and their directors, officers, employees, contractors, licensors, suppliers, and agents from and against any and all third-party suits, actions, claims, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses relating to or arising from your use of the Sites in an unauthorized manner, fraud, violation of law, or willful misconduct, or any breach by you of these Terms of Use.

Payment

You agree to pay all fees due for services requested. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due. Once paid, Membership Fees are non-refundable.

Pharmacy Services

If you receive a prescription as a result of the Services, you may select Fig Health or one of our partner pharmacies to ship your prescription. You give us consent to send and disclose to the Fig Health Pharmacy Network all information provided by you, health care records, and other applicable health care information so that you may receive pharmacy services.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions.

Modifications

Fig Health reserves the right at any time and for any reason to modify, or temporarily or permanently discontinue, the Sites or Services or any portion thereof, with or without notice.